Oxytarm

Shipping Rates & Delivery Policy

Last Updated:11.02.2026

Processing Time

• Orders are processed within 1–2 business days (Monday–Friday, excluding Bank Holidays).
• Orders placed after 2:00 PM are typically processed the next working day.

UK Shipping Rates –Royal Mail Tracked

Delivery Option	Estimated Delivery Time	Cost
Royal Mail Tracked 48	2–3 Business Days	£4.95
Royal Mail Tracked 24	1–2 Business Days	£6.95
Free Delivery –Tracked 48	2–3 Business Days	Free on orders over £50

All UK deliveries are fully tracked.

Delivery times are estimates and may vary during peak periods or postal delays.

International Shipping

Region	Estimated Delivery Time	Cost
Europe	5–10 Business Days	£12.95
Rest of World	7–14 Business Days	£18.95

International customers are responsible for any customs duties, VAT, import taxes, or local handling fees charged by their country.

Delivery timeframes for international orders are estimates and may vary depending on customs processing and local postal services.

Delivery Notes

• Please ensure your delivery address is correct before completing checkout.
• We are not responsible for delays caused by couriers, customs clearance, weather disruption, or incorrect address details provided at checkout.
• During promotional or peak periods, dispatch times may be slightly extended.

Missed Deliveries

If a delivery attempt is unsuccessful, the courier may:

• Leave the parcel in a safe place
• Deliver to a neighbour
• Return the parcel to a local depot for redelivery or collection

Damaged or Lost Parcels

If your parcel arrives damaged or has not arrived within the expected timeframe, please contact our customer support team within 48 hours of the expected delivery date so we can investigate and assist.